Expanded facility demonstrates Zebra’s continued commitment to Vietnam and the long-term success of its local customers and channel partners
HO CHI MINH CITY, Vietnam – June 14, 2022 – Zebra Technologies Corporation (NASDAQ: ZBRA), an innovator at the front line of business with solutions and partners that deliver a performance edge, today announced the expansion of its service center through service partners in Vietnam to support the growth in local demand for printers.
As the Vietnamese economy grows, there will be an increased need for printers and its consumables especially in the manufacturing and packaging sectors. Vietnam’s manufacturing industry is expected to grow rapidly due to its proximity to China where manufacturing is expanding.
“In sync with this growing demand experienced both globally and locally, the sales of our printers have been on the rise with strong double-digit growth since 2018 and continues to maintain a steady demand,” said Tracy Yeo, Country Lead for Vietnam, Zebra Technologies Asia Pacific. “To complement the popularity of our printers, we have expanded our service center capabilities to include desktop, mobile, label and industrial printers in addition to our ruggedized mobile computers, tablets, and wearables.”
Zebra’s authorized service partner in Vietnam – Vietcomido Company Limited – is equipped with skilled technicians who are proficient in repairing Zebra’s broad portfolio of innovative products and solutions. To support the expanded service center, Zebra has provided additional training to existing technicians and added new technicians as well.
The expansion of the service center reinforces Zebra’s commitment to its Vietnamese customers as it offers greater convenience and less business downtime, which translates into enhanced business continuity and operational efficiency.
“Our customers in Vietnam are our top priority and we are fully committed to this market,” added Yeo. “Besides providing them with a complete solution that includes hardware, software, and services to achieve a performance edge, we also want them to enjoy greater convenience and a peace of mind when using our solutions without worrying about business downtime.”
Businesses with Zebra OneCare™ maintenance plans can leverage the service center in Vietnam along with those customers using Zebra products that are under warranty. Zebra OneCare further offers users with technical and software support, security software updates, analytics reports and more. Additional flexible enhancements are also available, allowing customers to tailor their service plans to meet individual business needs today and as their operations evolve in the future.
In addition to the service center in Vietnam, Zebra has four others in Southeast Asia including Singapore, Malaysia, Thailand, and Indonesia.